City Cast

What You Need To Know About Getting the New Covid-19 Vaccine in Madison

Megan Harris
Megan Harris
Posted on October 12   |   Updated on October 13
Young girl watching her being injected with COVID-19 vaccine at a medical clinic. African American female nurse or doctor injecting vaccine into caucasian blonde girl patient siiting on examination table in vaccination center.

Getting a new Covid-19 vaccine has been easier said than done for many across the country. (Getty Images)

Last month, the CDC announced its recommendation that everyone 6 months and older get an updated Covid-19 vaccine. The CDC also recommends adults over 60 get one of the newly approved RSV vaccines.

The government is no longer giving shots away for free, but insurance companies should cover the cost of the vaccine. For those without insurance, Public Health Madison and Dane County recently announced it will provide vaccines at no cost for eligible children and adults.

But getting vaccinated these days has been a task much easier said than done for many across the country. You can search for available appointments near you at In the meantime, here’s what you need to know about getting vaccinated.

Why Is It So Hard To Get?

Booster rollout has been troublesome nationwide. In the past, the federal government bought vaccines and distributed them for free; this year, pharmacies have to buy the vaccine directly from suppliers. As one health and policy expert told NPR, this is the first year the vaccine is being commercialized.

Another problem? Lack of supply. Pharmacies are scheduling appointments, but then don’t have the vaccine in stock. And this is the first time that insurers were supposed to cover the cost of vaccines as preventative medicine (instead of the government), but many haven’t updated their billing codes.

This last part is especially frustrating because we knew this was coming — the administrator with the Centers for Medicare and Medicaid services sent a letter to insurers back in July urging them to update their systems by mid- to late-September.

What Can You Do?

Confirm Your Coverage

Call your insurance company and confirm both that they’re going to cover the booster, and that they’ll honor that payment wherever you’ve made your appointment. You can’t go anywhere. The pharmacy or clinic has to be in-network, unless there’s nowhere to go in-network with the vaccine in stock. If that’s the case, insurers are supposed to cover it even if it's out-of-network – but you may have to fight.

Confirm Again

Call the pharmacy or clinic the day of your appointment to confirm that they have the vaccine in stock. Many try to send automated cancellation messages if they run out, but those systems aren’t foolproof.

Be Patient

Experts say pharmacies should be getting more vaccines in stock in the coming weeks and insurance companies are supposed to be updating their billing codes.

Keep Testing

You can request up to four free covid tests for your household at

This article was written by City Cast Pittsburgh podcast host Megan Harris and updated by Hayley Sperling.

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