City Cast Madison logo

What to Do If Your Purse or Wallet Is Lost or Stolen

Posted on August 16, 2023   |   Updated on September 30, 2025
Bank of Sun Prairie

Bank of Sun Prairie

This is a sponsored post from Bank of Sun Prairie. It was not written by the Madison Minutes news team.

You hope it never happens to you, that heart-pounding realization that you don’t know where your purse or wallet is. Losing it is frightening, but don’t panic. There are steps you can take to minimize the damage.

Let Your Bank Know

Once you realize that your wallet is missing, call your various banks and let them know. This means calling every bank where you have a debit or credit card and telling them your wallet has been stolen, and you need to freeze your accounts immediately.

Let the Police Know

Even if you think it’s unlikely that the police will be able to help you recover your wallet once it’s been stolen, you should still file a police report. Doing so will help you fight back against identity fraud.

A police report proves that you were a victim of a crime and will help you convince banks that you are not responsible for charges.

Get a copy of the case number and a hard copy of the file, as you’ll probably be referring to it.

Replace Your Identification

Your driver’s license or other government-issued ID was probably in your wallet, so you’ll have trouble proving you’re you until you get a replacement.

Call Your Health Insurance Company

A thief is much more likely to go on a shopping spree than head out for a root canal and charge it to your dental insurance, but you never know, and you don’t want to be on the hook for anything.

Call Your Phone Company

If you carry a purse and the whole thing was stolen, think about what else a thief might have that could compromise you. For example, your phone was probably in your purse. Call your cell phone provider and have it shut off as soon as possible to keep the thief from finding out any more sensitive information about you.

The team at Bank of Sun Prairie is pleased to offer this information through our partnership with Madison Minutes. Our Financial Fitness Center offers 50+ digital short courses in English and Spanish. Visit us in Sun Prairie and Cottage Grove today or bankofsunprairie.com. Serving Greater Dane County and beyond. Message and data rates may apply.

Member FDIC. Equal Housing Lender.

Share article

Hey Madison

Sign up for your free daily toolkit to get the most of the city you love.

Can't subscribe? Turn off your ad blocker and try again.

The latest in Madison

Madison NewsAugust 5

Madison Police Clear Ruiz Memorial and Encampment Site

Madison authorities dismantle the Corey Ruiz encampment at Baldwin & Williamson. District 6 Ald. Davy Mayer discusses the fallout on City...

Candles and flowers form a makeshift memorial.
Madison, ExplainedAugust 3

How State Government Is Reducing Its Footprint in Madison

Wisconsin is shrinking its downtown Madison office space. Learn how the long-term Vision 2030 plan will change the state government's phy...

A gray multi-story building in downtown Madison.
Madison's BestJuly 31

Madison’s Best: Your Guide To August 2026 in Madison

Discover the best events, festivals, and activities in Madison this August 2026. Don't miss out on the ultimate summer highlights—plan yo...

The City Cast Madison team stands in front of a pop-up tent at the 2025 Magic Pride Festival.
Food & DrinkJuly 30

The Best New Restaurants in Madison

This month’s list of the area’s best new restaurants includes a new outpost for a wildly popular local pizza chain, a new sushi spot near...

Two people standing at a counter at a pizza restaurant.
Madison NewsJuly 29

Listen to Our Interviews with Wisconsin’s Candidates for Governor

There are still seven candidates in the running for Wisconsin governor. Find out where they stand on the issues.

Four voting stations sit empty in front of a windows on a sunny day
Madison NewsJuly 29

Site of Corey Ruiz Shooting Becomes a Living Memorial

Protesters close Madison blocks for a Corey Ruiz memorial site, sparking debate over safety and traffic. Chief Patterson shares no new up...

A sprawling makeshift memorial for Corey Ruiz with flowers and candles.
Madison, ExplainedJuly 28

Meet the Madison Democrats Running For Assembly District 76

Find information about the candidates running for Wisconsin's Assembly District 76 seat in the upcoming primary election.

Five political candidates sit on a stage with microphones in front of them.
Madison, ExplainedJuly 28

Your Guide to the August Primary Election in Wisconsin

Get ready for the Wisconsin election on August 11. Learn where to vote in Madison, what ID to bring, how to vote early, and mail-in ballo...

A white sign with a United States flag image and the words “VOTE HERE VOTE AQUI” stands upright in front of a Madison municipal building.