City Cast Madison logo

What to Do If Your Purse or Wallet Is Lost or Stolen

Posted on August 16, 2023   |   Updated on September 30, 2025
Bank of Sun Prairie

Bank of Sun Prairie

This is a sponsored post from Bank of Sun Prairie. It was not written by the Madison Minutes news team.

You hope it never happens to you, that heart-pounding realization that you don’t know where your purse or wallet is. Losing it is frightening, but don’t panic. There are steps you can take to minimize the damage.

Let Your Bank Know

Once you realize that your wallet is missing, call your various banks and let them know. This means calling every bank where you have a debit or credit card and telling them your wallet has been stolen, and you need to freeze your accounts immediately.

Let the Police Know

Even if you think it’s unlikely that the police will be able to help you recover your wallet once it’s been stolen, you should still file a police report. Doing so will help you fight back against identity fraud.

A police report proves that you were a victim of a crime and will help you convince banks that you are not responsible for charges.

Get a copy of the case number and a hard copy of the file, as you’ll probably be referring to it.

Replace Your Identification

Your driver’s license or other government-issued ID was probably in your wallet, so you’ll have trouble proving you’re you until you get a replacement.

Call Your Health Insurance Company

A thief is much more likely to go on a shopping spree than head out for a root canal and charge it to your dental insurance, but you never know, and you don’t want to be on the hook for anything.

Call Your Phone Company

If you carry a purse and the whole thing was stolen, think about what else a thief might have that could compromise you. For example, your phone was probably in your purse. Call your cell phone provider and have it shut off as soon as possible to keep the thief from finding out any more sensitive information about you.

The team at Bank of Sun Prairie is pleased to offer this information through our partnership with Madison Minutes. Our Financial Fitness Center offers 50+ digital short courses in English and Spanish. Visit us in Sun Prairie and Cottage Grove today or bankofsunprairie.com. Serving Greater Dane County and beyond. Message and data rates may apply.

Member FDIC. Equal Housing Lender.

Share article

Hey Madison

Sign up for your free daily toolkit to get the most of the city you love.

Can't subscribe? Turn off your ad blocker and try again.

The latest in Madison

Madison, ExplainedAugust 18

Fitchburg Took Down Flock Cameras, But Will Test Others

Fitchburg ends its Flock Safety license plate reader contract over privacy concerns, testing alternatives from Axon and Motorola despite...

A city street on a winter's day with a Flock camera attached to a pole.
Madison's BestAugust 17

Madison Artist Knocks It Out of the Park With Brewers Mural

Madison artist Emily Balsley unveils her new "Seventh Inning Stretch" mural at Fitchburg’s McKee Farms Park, inspired by her Brewers T-sh...

A woman paints a mural on a wall. The mural has a cornflower blue background and is populated with people and animals in Brewers uniforms and caps..
Food & DrinkAugust 13

These Madison Restaurants Are Gone But Not Forgotten

We also asked our readers and listeners to share their favorite defunct Madison restaurants, and dozens of you responded. Here are some o...

A strip mall restaurant with a green-and-white sign.
Madison NewsAugust 10

Listen to Our Interviews with Wisconsin’s Candidates for Governor

There are still seven candidates in the running for Wisconsin governor. Find out where they stand on the issues.

Four voting stations sit empty in front of a windows on a sunny day
Madison, ExplainedAugust 10

Meet the Madison Democrats Running For Assembly District 76

Find information about the candidates running for Wisconsin's Assembly District 76 seat in the upcoming primary election.

Five political candidates sit on a stage with microphones in front of them.
Madison, ExplainedAugust 10

Your Guide to the August Primary Election in Wisconsin

Get ready for the Wisconsin election on August 11. Learn where to vote in Madison, what ID to bring, how to vote early, and mail-in ballo...

A white sign with a United States flag image and the words “VOTE HERE VOTE AQUI” stands upright in front of a Madison municipal building.
Madison's BestAugust 6

The Best Fish Fries in Madison

Friday fish fries are a tradition in Wisconsin, and Madison has lots of options. Here are some of our favorites, including Dexter’s Pub,...

A plate of fried fish and french fries.
Madison NewsAugust 5

Madison Police Clear Ruiz Memorial and Encampment Site

Madison authorities dismantle the Corey Ruiz encampment at Baldwin & Williamson. District 6 Ald. Davy Mayer discusses the fallout on City...

Candles and flowers form a makeshift memorial.